酒店英语
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基础词汇
Welcome - 欢迎
Good morning/afternoon/evening - 早上/下午/晚上好
How may I assist you? - 我能帮您什么？
May I take your coat? - 您要我帮您拿外套吗？
Please have a seat. - 请坐。
How many are in your party? - 有几位客人？
Are you ready to order? - 您准备好点餐了吗？
Enjoy your meal! - 祝您用餐愉快！
Is there anything else I can get you? - 还需要什么吗？
Thank you for dining with us. - 感谢您光临本店用餐。
关键句型
1, "Good morning/afternoon/evening.
Welcome to [Restaurant Name]. How may I assist you?" - 早上/下午/晚上好。欢迎光临[餐厅名称]。我能为您做些什么？
-这是常见的用于问候客人并表示乐意帮助的句子。
2, "My name is [Your Name], and I'll
be your server today." - 我叫[你的名字]，今天我将为您提供服务。
-这个句子用于自我介绍，让客人知道你的名字和负责他们的服务。
3, "Our restaurant is known for its [特色菜] and [特色].
May I recommend our [推荐菜]?" - 我们餐厅以其[特色菜]和[特色]而闻名。我可以向您推荐我们的[推荐菜]吗？
-这个句子用于向客人介绍餐厅的特色和推荐菜品。
4, "How was your meal? Is everything
to your liking?" - 您的餐点如何？是否满意？
-这个句子用于询问客人的用餐体验和满意度。
5, "Happy Army Day! Thank you for your
coming. Enjoy your meal." - 建军节快乐！感谢您的光临。祝您用餐愉快。
-这个句子用于在建军节时向军人客人致以祝福和感谢，并祝他们用餐愉快。
情景对话
Waiter: Good evening! Welcome to the Grand Restaurant. How
may I assist you tonight?
Guest:Good evening. We have a reservation under the name Mr. Smith.
Waiter: Certainly, Mr. Smith. Right this way, please. By
the way, today is The Army's Day, and we are offering a special discount for
military personnel.
Guest:Oh, that's great! How did you find that I am a military?
Waiter:Happy Army's Day, Mr. Smith! As our valued regular
customer, we wanted to show our appreciation. Here is your table, and a waiter
will be with you shortly to take your order. Enjoy your meal!
Guest: Thank you so much. I really appreciate your
thoughtful gesture.
服务员：晚上好！欢迎光临大餐厅。我能为您提供什么帮助吗？
客人：晚上好。我们有一个预订，预订名字是史密斯先生。
服务员：好的，史密斯先生。请这边走。顺便说一下，今天是陆军节，我们为军人提供特别折扣。
客人：哦！谢谢！您是怎么想到这个主意的？
服务员：陆军节快乐！史密斯先生，因为您是我们的常客，这是您的座位，很快会有服务员来为您点菜，请享受您的用餐！
客人：非常感谢。我很感激您的好意。
课堂练习
请根据题干对话选择最合适的答案。
1,
-Waiter: Good evening! Welcome to our
restaurant. How may I assist you?
-Guest:
Good evening. We would like to have a table for two, please.
Waiter:
Certainly,____.
A.
let me show you to your table
B.
please wait for a moment
C.
I'm sorry, we're fully booked
D.
would you like to see the menu first?
2,
-Guest: Thank you for your warm welcome.
-Waiter:
You're welcome!____.
A.
How was your day?
B.
What can I get you for dessert?
C.
This way please.
D.
Do you have any dietary restrictions?
3,
-Guest: Hi, I have a reservation under
the name Johnson.
-Waiter:
Thank you, Mr. Johnson.____.
A.
Your table is ready
B.
We don't have any reservations
C.
Could you please wait for a moment?
D.
I'm sorry, we're closed for a private event.
参考答案：A C A
