酒店英语
餐饮英语 | 席间服务 Table Service
1. 基础词汇
- Serve: 为…上菜
- Plate: 餐盘
- Dish: 菜品
- Presentation: 菜品的摆盘
- Garnish: 装饰菜品
- Tray: 托盘
- Clear: 清理
- Empty: 空的
- Utensils: 餐具
- Beverage: 饮料
- Refill: 补充
- Glass: 玻璃杯
- Pitcher: 壶
- Ice: 冰块
- Straw: 吸管
- Order: 点菜
2. 关键句型
-
“I’ll bring your order right away.”：我会立即为您上菜。
- 使用场景和注意事项：当客人点菜完毕，服务员可以使用这个句型来表示会立即为客人上菜。表达出快速、高效的服务态度。
- Example 1: Waiter: I’ll bring your order right away. Enjoy your meal! Translation: 服务员：我会立即为您上菜。祝您用餐愉快！
- Example 2: Waiter: Your food will be ready shortly. I’ll bring it to your table right away. Translation: 服务员：您的食物很快就会准备好。我会立刻把它端到您的桌子上。
-
“May I clear your plate?”：我可以收走您的餐盘吗？
- 使用场景和注意事项：当客人吃完餐后，服务员可以使用这个句型来询问客人是否需要将空餐盘撤走。礼貌地提醒客人的需求，并确保餐桌整洁。
- Example 1: Waiter: May I clear your plate? Customer: Yes, please. Thank you. Translation: 服务员：我可以收走您的餐盘吗？顾客：好的，请收走。谢谢。
- Example 2: Waiter: Are you finished with your plate? Customer: Yes, you can take it away. Translation: 服务员：您吃完了吗？顾客：是的，你可以拿走它。
-
“Can I get you anything else?”：还需要点其他的吗？
- 使用场景和注意事项：当客人需要补充饮料或有其他需求时，服务员可以使用这个句型来询问客人。提供额外的服务并满足客人的需求。
- Example 1: Waiter: Can I get you anything else? Another glass of water, perhaps? Customer: Yes, please. I’d like a refill on my water. Translation: 服务员：还需要点其他的吗？再来一杯水，好吗？顾客：好的，请给我加满水。
- Example 2: Waiter: Is there anything else I can assist you with? Customer: Yes, I’d like to order a cup of coffee, please. Translation: 服务员：还有其他需要我帮助的吗？顾客：是的，请给我来一杯咖啡。
3. 情景对话
以下是一段包含餐饮部服务员为客人上菜、为客人撤走空餐盘、询问客人是否要再加一杯红葡萄酒的过程的情景对话.
Waiter: Good evening! Here’s your grilled salmon with steamed vegetables. Enjoy your meal!
服务员： 晚上好！这是您的柠檬黄油酱烤三文鱼配蒸蔬菜。祝您用餐愉快！
Guest: Thank you! It looks delicious.
客人： 谢谢！看起来很美味。
Waiter: You’re welcome. If you need anything else, just let me know.
服务员： 不客气。如果您需要其他的，请告诉我。
(Guest starts eating)
Waiter: Is everything to your liking?
服务员： 一切都合您的口味吗？
Guest: Yes, the salmon is cooked perfectly, and the vegetables are fresh and flavorful.
客人： 是的，三文鱼煮得很好，蔬菜也新鲜味美。
Waiter: I’m glad to hear that. Would you like another glass of red wine to accompany your meal?
服务员： 很高兴听到您这样说。您需要再来一杯红葡萄酒来搭配您的餐点吗？
Guest: That sounds lovely. I’ll have another glass of red wine, please.
客人： 听起来很不错。请再给我来一杯红葡萄酒。
Waiter: Certainly. I’ll bring that right out to you.
服务员： 当然。我会马上给您送过来。
(After a while, the waiter brings the wine)
Waiter: Here’s your glass of red wine. Enjoy!
服务员： 这是您的一杯红葡萄酒。请慢用！
Guest: Thank you very much.
客人： 非常感谢。
(After the guest finishes the meal)
Waiter: Are you finished with your meal? May I clear your plate?
服务员： 您用餐完毕了吗？我可以收拾您的盘子吗？
Guest: Yes, please. Thank you.
客人： 是的，请收拾。谢谢。
Waiter: You’re welcome. If there’s anything else you need, feel free to ask.
服务员： 不客气。如果您需要其他的，随时告诉我。
4. 课堂练习
-
-Waiter: Here is your __ with __. Enjoy your meal!
-Customer: Thank you. Everything looks delicious.
- A) order / presentation
- B) dish / garnish
- C) plate / utensils
- D) beverage / refill
- 答案：B
-
-Waiter: May I _ your plate?
-Customer: Yes, please. Thank you.
- A) serve
- B) bring
- C) clear
- D) refill
- 答案：C
-
-Waiter: Can I get you anything else? _ glass of water, perhaps?
-Customer: Yes, please. I’d like a refill on my water.
- A) Another
- B) An
- C) The
- D) Some
- 答案：A
-
-Waiter: Is there anything else I can assist you with?
-Customer: Yes, I’d like to order _ cup of coffee, please.
- A) a
- B) an
- C) the
- D) some
- 答案：A
-
-Waiter: I’ll take care of it _ away.
-Customer: Thank you.
- A) now
- B) right
- C) just
- D) soon
- 答案：B
