餐饮英语 | 点菜服务

1. 基础词汇

• Menu: 菜单
• Dish: 菜品
• Appetizer: 开胃菜
• Main course: 主菜
• Dessert: 甜点
• Special: 特色菜
• Recommendation: 推荐
• Vegetarian: 素食的
• Gluten-free: 无麸质的
• Spicy: 辣的
• Mild: 温和的
• Fresh: 新鲜的
• Grilled: 烤的
• Fried: 炸的
• Steamed: 蒸的
• Sauce: 酱汁

2. 关键句型

• “What would you like to order?”：用于询问客人的点菜需求。

  • 使用场景和注意事项：当客人坐下准备点菜时，服务员可以使用这个句型来询问客人的选择。注意要礼貌、友好地提问，并准备好记录客人的点菜内容。询问客是否可以点餐，则直接问客人：May I take your order, now?
  • Example 1: Waiter: What would you like to order? Customer: I’ll have the grilled salmon with mashed potatoes, please. Waiter: Great choice. Anything else? Translation: 服务员：您想点什么？顾客：我要一份烤三文鱼配土豆泥。服务员：很好的选择。还需要其他的吗？
  • Example 2: Waiter: What would you like to order? Customer: I’m a vegetarian. Do you have any vegetarian options? Waiter: Yes, we have a delicious vegetable stir-fry. Would you like that? Translation: 服务员：您想点什么？顾客：我是素食者。你们有素食选项吗？服务员：是的，我们有一道美味的蔬菜炒菜。您要尝试吗？

• “Our specialty dish is the _. It’s a must-try.”：用于推荐特色菜。

  • 使用场景和注意事项：当客人不确定要点什么时，服务员可以使用这个句型来推荐餐厅的特色菜。强调特色菜的独特之处，鼓励客人尝试。
  • Example 1: Waiter: Our specialty dish is the “Lobster Thermidor.” It’s a rich and creamy lobster dish baked with cheese and breadcrumbs. Translation: 服务员：我们的特色菜是“龙虾烩饭”。它是一道富有奶油味的龙虾佳肴，上面撒满了奶酪和面包屑。
  • Example 2: Waiter: Our specialty dish is the “Tiramisu.” It’s a classic Italian dessert made with layers of coffee-soaked ladyfingers and mascarpone cream. Translation: 服务员：我们的特色菜是“提拉米苏”。它是一道经典的意大利甜点，由咖啡浸泡的手指饼干和马斯卡彭奶油层层叠加而成。

• “May I suggest the . It pairs well with .”：用于提供建议和搭配。

  • 使用场景和注意事项：当客人需要帮助选择或搭配菜品时，服务员可以使用这个句型来提供建议。推荐菜品和适合搭配的其他菜品或饮品。
  • Example 1: Waiter: May I suggest the “Grilled Ribeye Steak”? It pairs well with our garlic mashed potatoes. Translation: 服务员：我可以推荐一下“烤肉眼牛排”吗？它和我们的蒜泥土豆泥搭配得很好。
  • Example 2: Waiter: May I suggest the “Penne Arrabiata”? It pairs well with a glass of red wine. Translation: 服务员：我可以推荐一下“辣味番茄意面”吗？它和一杯红酒搭配得很好。

• “I’ll make a note of your order.”：用于记录客人的点菜内容。

  • 使用场景和注意事项：当客人点菜完毕，服务员可以使用这个句型来表示会记下客人的点菜内容。确保正确记录客人的选择，避免出错。
  • Example 1: Waiter: I’ll make a note of your order. Grilled salmon with mashed potatoes. Anything else? Translation: 服务员：我会记下您的点菜内容。烤三文鱼配土豆泥。还需要其他的吗？
  • Example 2: Waiter: I’ll make a note of your order. Vegetable stir-fry for the vegetarian. Is there anything else you’d like? Translation: 服务员：我会记下您的点菜内容。素食者要一份蔬菜炒菜。还有其他的需求吗？

3. 情景对话

以下是一段包含餐饮部服务员为客人点菜、推荐菜品以及确认客人所点的菜品的情景对话。

Waiter: Good evening! Welcome to our restaurant. Have you had a chance to look at the menu?

Guest: Yes, I have. Can you recommend any popular dishes?

Waiter: Certainly! Our chef’s special for tonight is the grilled salmon with lemon butter sauce. It’s highly recommended.

Guest: That sounds delicious. I’ll go with the grilled salmon, please.

Waiter: Excellent choice, And what would you like as your side dish? We have options like mashed potatoes, steamed vegetables, or a mixed green salad.

Guest: I’ll have the steamed vegetables, please.

Waiter: Great. Your order of the grilled salmon with steamed vegetables will be up shortly. Can I get you anything else?

Guest: No, that will be all, thank you.

Waiter: Alright. I’ll place your order and it should be ready soon. Enjoy your meal.

Guest: Thank you.

Waiter: You’re welcome. If you need anything or have any dietary restrictions, please let me know.

Guest: I will. Thank you.

4. 课堂练习

1. Waiter: What would you like to _? Any specific __ or allergies we should be aware of?

   • A) order / preferences
   • B) eat / choices
   • C) serve / requirements
   • D) have / tastes
   • 答案：A

2. Waiter: Our specialty dish is the “_.” It’s a must-try.

   • A) appetizer
   • B) main course
   • C) dessert
   • D) side dish
   • 答案：B

3. Waiter: May I suggest the “_“? It pairs well with _.

   • A) salad / wine
   • B) soup / bread
   • C) pasta / sauce
   • D) steak / vegetables
   • 答案：C

4. Waiter: I’ll make a _ of your order.

   • A) note
   • B) list
   • C) record
   • D) reservation
   • 答案：A

5. Waiter: What would you recommend as a _ dish?

   • A) special
   • B) popular
   • C) famous
   • D) new
   • 答案：A