酒店英语口语 | 客房服务之【洗衣服务】

由于酒店客房的局限性，客人的衣物换洗不是很方便，所以酒店会提供常规的洗衣服务。客人将送洗衣物和填好的洗衣单放进洗衣袋，留在床上或挂在门把手上由客房服务员依次收取。

1.laundry
n.洗衣店;要洗的衣服

【双语例句】

I sent a
sweater to the laundry but it's

come
back badly shrunk.

我有一件毛衣拿去送洗，但是送回后严重缩水了。

【用法解析】

laundry 表示与洗衣有关的状态，不直接表示洗衣服的意思，一般与do连用比如“do the laundry”。常用词组有“laundry drier”，烘干机;“laundry soap”，洗衣皂;“laundry service”洗衣服务。

2.starch
n.淀粉 vt.给··上浆【双语例句】

Do you want these shirts starched, sir?

先生，您需要将这些衬衣上浆吗?

【用法解析】

starch 作动词时搭配clothes，表示给衣物上浆，是洗衣服务中的一种特殊服务，同时也可表示用来上浆的淀粉浆常用词组有“starch solution”，淀粉溶液;“starch sugar”，淀粉糖。

3.shrink
vt.使缩小;使收缩

【双语例句】

Is it guaranteed not to shrink when washed?

水洗后能保证不会缩水吗?

【用法解析】

shrink 多指因受热、遇水等而收缩或变小，也指数量、体积、价值等变小与之同义的contract 也表示收缩，但般指物体因受冷等而收缩体积，也指经济、市场等缩小。

客房服务员进客房收取衣物，由于客人的衬衫材质特殊只能干洗，但是客人明天就要离开酒店，为了不耽误时间，于是向客人推荐了快洗服务。

Room
Maid: Housekeeping, may I collect your laundry?

Guest: Yes, it is in the laundry bag

Room Maid: Could you fill out the laundry form, please?

Guest: Ok, by the way, I'd like to know your laundry service hours.

Room Maid: If your laundry is received before 10 a.m., we will deliver it to your
room by 4 p.m. on the same day.

Guest: But these shirts are made of special materials, so they need dry-cleaning.

Room Maid: If dry cleaning, It usually takes two days.

Guest: Oh, dear. I'm leaving tomorrow. Can't you bring my laundry back in advance?

Room Maid: If you are in a hurry. We have a two-hour quick service with an extra charge of 50%.

Guest: Well, if that's the case. By the way, these clothes are quite expensive. What if there is any laundry damage?

Room Maid: We will be very careful about the clothes of special material. And we are responsible for the damage according to the record on your laundry list, but the indemnity shall not exceed ten times the laundry fee.

Guest: Well, I see.

客人：嗯，那我知道了.