酒店英语口语 | 餐饮服务之【餐位预订】Booking a Table酒店的餐厅多样、方便，服务和食品质量有保证，部分入住酒店的客人会选择在餐厅用餐。餐饮部工作人员的其中一项重要工作就是为客人预订餐位，虽然简单，但由于客人的喜好、用餐时间、用餐人数各有不同，所以要发挥自己的专业水平为客人订到满意的餐位。
常用词汇 Vocabulary1. anniversary n. 周年纪念日【双语句】We always holds a little celebration everyyear on our wedding anniversary我们每年到结婚纪念日都要稍微庆祝【用法解析】anniversary 词根“vers”=to tum，表示“转”，“ann”表示年，一年转次就等于结婚纪念日。相关词组有“anniversary Serics”，周年纪念系列“wedding anniversary”，结婚纪念日2. guarantee n. 保证;担保【双语例句】We have already received many bookings and cannot guarantee anything, I hope you'll understand.我们已经接到了许多预订，我不能向您保证什么，希望您能理解。【用法解析】guarantee指以口头或书面形式作保证担保、承诺,含若违背则子以补偿之意而assure指用言语承诺某事一定会发生或一定是真实的，以消除他人的疑虑或担心。3. bunch n. 群;串【双语例句】Please prepare a bunch of roses for me.请帮我准备一束玫瑰花。【用法解析】bunch 指束、绑或长在一起的事物 a bunch of flowers，a bunch of keys。而clump指长在一起的树木灌木或其他植物，如a clump of trees。
情景实例Scene Example大卫为了和妻子度过一个浪漫的结婚纪念日，打电话到下榻酒店的餐饮部预订晚餐。不过由于酒店最近的客人较多，预订很满，所以没有订到理想的用餐时间。 Staff: XRestaurant, may I help you?服务员：这里是酒店餐厅，您有什么需要吗?David: I'd like to reserve a table for two persons, please.大卫：我想预订两人用餐。Staff: We have Chinese restaurants. western restaurants, coffee house and buffet. What kind of dishes would you like?服务员：我们酒店有中餐馆、西餐厅咖啡馆和自助餐，您喜欢什么菜?David: I am used to have western food and want to try Chinese food. But my wife is not used to have Chinese food, and today is our wedding anniversary, I want aromantic dining environment.大卫：我一般是吃惯了西餐的，想尝试一下中餐。但是我妻子还不习惯吃中餐，而且今天是我们结婚纪念日，我想有一个浪漫的用餐环境。Staff: Well. Sir. what time would you like to order?服务员：嗯，先生，请问您想订什么时候用餐?David: 7:30 p. m. will be right.大卫：晚上7点半吧。Staff: I'm sorry, there aren't any tables left for 7:30 p. m. but we can give you a table at 8:30 p. m. Would you like wait till then?服务员：对不起，今晚 7点半餐厅的预订已满，不过我们可以在晚上8 点半给您安排餐位，您是否愿意等到那时?David: It's a bit late at 8:30 p. m. . Can you make it at 8 p. m. ?大卫：8点半有点晚了，能不能订在8 点Staff: I'm very sorry, the table at 8 p. m. is fully booked. Wait a moment, just now a guest has cancelled the reservation. Now it can be booked for you at 8 p. m.服务员：非常抱歉，8 点的餐位已经订满了，稍等一下，刚刚有客人取消了预订。现在能为您订在 8 点了。David: That would be great!大卫：那太好了!Staff: All right, sir. Can you tell me your name, please?服务员：好的，先生，请告诉我您的姓名?David: David Bowie.大卫：大卫·鲍伊Staff: Ok, you have made a reservation. Since the more reservations recently, please arrive on time.服务员：您已经预订成功了，由于最近餐位较为紧张，请您准时光临。David: Ok, oh, by the way, I need you to order a bunch of roses, okay?大卫：好的，哦，对了，我还需要你们帮我订一束玫瑰，没问题吧?Staff: No problem, we'll arrange it.服务员：没问题，我们会安排好的。
酒店英语
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