Common sentences patterns in Hotel English: Food & Beverage Service | Handling Complaint 1. Waiter, my food is a long time coming. 服务员，我的菜这么久还没上。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/198.mp3[/embed] 2. This dish takes quite some time to prepare. 这个菜做起来要花不少时间。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/199.mp3[/embed] 3. Would you hurry up? 能不能快一点啊？ [embed]http://wyzj.kaouyu.com/book/book10/mp3/200.mp3[/embed] 4. It's our busiest time. But we are preparing your food now. 现在是最忙的时候，不过我们正在准备您的菜。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/201.mp3[/embed] 5. Excuse me, sir. I ordered the roast beef but you gave me roast chicken. 对不起，先生。我点的是烤牛肉，但是上的菜是烤鸡肉。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/202.mp3[/embed] 6. I do apologize for giving you the wrong dish. 很抱歉给您上错了菜。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/203.mp3[/embed] 7. I'll change it immediately for you. 我马上给您换菜。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/204.mp3[/embed] 8. I'm afraid I don't have enough time to wait. 恐怕我没有足够的时间等。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/205.mp3[/embed] 9. We'll cross the roast beef off the bill. 我们会在您的账单上除掉烤牛肉这道菜的费用。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/206.mp3[/embed] 10. The meat is as tough as leather. 这块肉老的像皮革。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/207.mp3[/embed] 11. There's a hair in my soup. It makes me sick. 汤里有根头发，真恶心。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/208.mp3[/embed] 12. Sorry for the trouble. 抱歉给您添麻烦了。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/209.mp3[/embed] 13. I'm awfully sorry. 非常抱歉。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/210.mp3[/embed] 14. I'll talk to the chef and see what he can do. 我去和厨师商量一下，看看他能否给予补救。 [embed]http://wyzj.kaouyu.com/book/book10/mp3/211.mp3[/embed]